Lead2Sales Marketing e Inteligência Artificial LTDA (hereinafter referred to as “Lead2Sales”, “we” or “our”) recognizes that your privacy is very important and treats it seriously. This Privacy Policy describes Lead2Sales’ policies and procedures regarding the collection, use and disclosure of your information when using our software, mobile applications, products, services, interactions with our websites or when interacting directly with us (collectively, the “Services”). We also inform you about your privacy rights and how Brazilian law (the General Data Protection Law, LGPD) protects you.
By using our Services, you consent to the use of your information in accordance with this Privacy Policy. We will not use or share your personal information except as described in this policy.
Who We Are and How to Contact Us
Lead2Sales is a company registered in Brazil, specialized in marketing and artificial intelligence solutions for the real estate sector.
Contact e-mail: contato@lead2sales.com.br
For any questions about our practices or this Privacy Policy, please contact us.
Our Relationship With You
To better understand our duties regarding data protection and your rights, it is important to identify your relationship with Lead2Sales:
- User: an individual who provides personal information through our website or other services, such as creating an account or signing up for a newsletter. In this case, Lead2Sales acts as data controller.
- Client: a user who has contracted our Services, in which Lead2Sales is the data processor and the Client is the data controller.
- Client End User: individuals who provide information to the Client, who are in a direct relationship with the Client, not with Lead2Sales. In this case, the Client is the data controller and Lead2Sales is the processor.
Your Rights Regarding Your Personal Data
You have the following rights, as guaranteed by the LGPD:
- Request access to your personal data
- Request correction of incomplete or incorrect personal data
- Request deletion of your personal data
- Request restriction of the processing of your personal data
- Withdraw consent, where applicable
To exercise any of these rights, contact us as detailed above. We will respond to legitimate requests within one month, unless there is complexity or a volume of requests that requires more time. In such case, we will inform you about the progress.
What Data We Collect
We collect personal data to provide the Services effectively and in accordance with the LGPD. We may collect:
- Registration Information: such as name, e-mail, photo and basic information to set up the account.
- Transaction and Payment Information: to process payments, such as contact details and payment information (processed by secure third parties such as Stripe and PayPal).
- Content Information: generated by the user during the use of the Services.
- Communication Information: data provided when responding to surveys or interacting with support.
We also automatically collect usage data, such as:
- Log Information: such as browser type, IP, device identifiers, date and time of access.
- Usage Information: actions performed within the Services, device data, traffic patterns and information to optimize our Services.
- Cookies and Similar Technologies: see our Cookies Policy for more information.
External Sources:We may also receive data from external sources, such as connected social networks, always in accordance with the user’s settings and permissions.
Public Data
Information that you choose to make public may be publicly disclosed. This means that any content you publish on your website will be available to others. Public information may also be indexed by search engines or used by third parties. Keep this in mind when deciding what you want to share.
How We Use Your Personal Data and Why
We use your personal data to:
- Improve the user experience in our Services
- Provide technical and customer support
- Run marketing campaigns according to user consent
- Perform audits and ensure service security
- Comply with legal and regulatory obligations
Who We Share Your Personal Data With
We may share your personal data with third parties as follows:
- Our Subprocessors: Our subprocessors may access your personal data to help develop, maintain and deliver our Services.
- Service Providers: They provide support for our Services, including development tools, search engines, hosting, backup, storage, analytics, identity verification and others.
- Professional Advisors: Our lawyers, accountants and consultants may need to review your personal data to provide advisory, compliance, accounting and similar services.
- Legal and Tax Authorities: We may disclose your personal data if we believe it is necessary to comply with a legal, regulatory obligation, order or to protect our security, rights and interests.
- Business Transfers: In connection with a merger, sale of assets or acquisition of part of our business, customer information may be transferred to a new owner.
- With Your Consent: We may share information with third parties with your consent or as directed.
- Published Support Requests: If you send us a support request, we reserve the right to publish it to help clarify or respond to the request or assist other users.
International Data Transfer
The personal data provided to Lead2Sales may be stored and processed in Brazil or in other locations where our subprocessors are located. By using our Services, you consent to international data transfer, as permitted by the LGPD.
Links to Other Websites and Third-Party Applications
Our services may contain links to third-party websites or applications that are not operated or controlled by Lead2Sales. We are not responsible for the content, accuracy or opinions expressed on these sites. When using a link to another website, our Privacy Policy no longer applies, and browsing on that site is subject to its own policies. These third parties may use their own cookies or methods to collect information. If you use third-party software or services with our Services, please note that you may provide information directly to them. We recommend that you review the policies of these third parties before using their services.
Data Security
We adopt industry-recognized security practices to protect your personal data against unauthorized access and breaches. Access to personal data is restricted to employees and service providers who need this information to develop their activities, all bound by contractual confidentiality obligations.
Google Calendar Integration
By choosing to connect your Google account to our Services, Lead2Sales may access certain data from your Google account for integration purposes. This section describes how we treat such information.
By authorizing the integration, we exclusively access the Google Calendar data necessary for the operation of the Service, including: title, description, date, time, participants and status of calendar events linked to your account.
Google Calendar data is used exclusively to synchronize events between the Lead2Sales platform and your Google Calendar, allowing the viewing, creation and updating of appointments directly through our Service. We do not use this data for marketing, behavioral analysis or any purpose other than the synchronization described.
Data obtained via Google Calendar may be temporarily stored on our servers to ensure the synchronization works. This data is retained only for the time necessary to provide the Service or until you revoke access to the integration, whichever occurs first.
Google Calendar data is not shared with third parties, except with our subprocessors strictly necessary for the technical operation of the Service, all bound by contractual confidentiality and security obligations. We do not sell, license or assign this data to any other parties.
You may revoke Lead2Sales’ access to your Google Calendar data through the integrations section within the Lead2Sales platform itself.
After revocation, we will immediately terminate access and delete the stored data related to that integration within a reasonable timeframe.
Client Obligations Regarding End User Data
When using our Services, the Client is responsible for protecting and respecting the personal data of End Users, acting in accordance with applicable laws. This includes publishing a privacy policy compatible with this Policy and responding to requests for access, correction or deletion of End User data, as required.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page and will take effect immediately. It is recommended that you review this Policy regularly.